Rewards FAQ

First, sign up for the program here. After joining the program, make qualified purchases through our website, mobile app, customer service line, or in-store. For every $1 spent on qualified items, 10 Tiff's Rewards points will be earned. *Tiff's Treats Elites members earn at a different rate. Bulk orders do not qualify for the standard 10:1 earning rate.

Tiff's Rewards points may be redeemed for Tiff's cash or other rewards. See the Tiff's Rewards site for a full list of the current reward options.

Yes, you can redeem Tiff's Rewards points when placing an order in-store.

Yes! Members can earn Tiff's Rewards points on qualifying purchases that are made in-store, provided that the membership profile is used at the time of the transaction. If a purchase is made without providing Tiff's Rewards membership information, then points will not be awarded.

Delivery fees count towards the accumulation of Tiff's Rewards points, but taxes and tips do not.

Yes, you can still earn Tiff's Rewards points if you use a coupon on eligible menu items.

Sometimes. Tiff's Rewards cash vouchers can be used in combination with eligible coupons. No other rewards can be used in combination with coupons.

Tiff's Rewards is loyalty program in which members earn points that may be used towards cash vouchers or other rewards. Tiff's Treats Elites is a paid membership that provides a variety of perks, including free delivery on eligible orders.

Yes! Tiff's Treats Elites members may sign up for the Tiff's Rewards program.

Yes. A customer who is a member of both Tiff's Treats Elites and Tiff's Rewards will earn 12 Tiff's Rewards points per $1 spent on eligible items.

No. Previously earned Tiff's Rewards points will not be forfeited as a result of cancelling an Elites membership. Points earned after the membership cancellation will be accumulated at the standard rate of 10 points per $1 spent on eligible purchases.

Yes. Unused Tiff's Rewards points will expire 12 months after they are earned.

No. Tiff's Rewards points are non-transferable, and they may only be redeemed by the member who earned them.

To see your current Tiff's Rewards points balance, visit our website at cookiedelivery.com, and log into your profile using the My Profile link on the top navigation menu. Current Tiff's Rewards balance is shown on the profile screen.

Please confirm that your purchase was made while logged into the user profile associated with your Tiff's Rewards membership. Purchases made without an associated Tiff's Rewards membership are not eligible to earn points. If you still believe that you are missing points, please fill out this form. Please allow 3-5 business days for a response.

No. Only qualified purchases made through our website, mobile app, customer service line, or in-store are eligible for earning Tiff's Rewards points.

No. Purchases made with a gift card or voucher are not eligibile for earning Tiff's Rewards points.

Yes. Gift card purchases are eligible to earn Tiff's Rewards points.

The program was piloted to a limited audience starting on January 27th, 2025, and signups were opened to all customers on February 3rd, 2025.

No. Orders placed prior to signing up for the Tiff's Rewards program are not eligible to earn points.

No. Points don't become active until 7 days after order fulfillment.